Laboratório de Análises Clínicas Drª Luísa Martins e Drª Mavilde Vargues , About Us

 
 
 

Mission, Vision, Values, and Strategy

 
 

Mission

 
  • Perform clinical tests with quality and accuracy
  • Comply with legal requirements applicable to the laboratory's activity
 
 
 

Vision

 
  • Continue to be a reliable laboratory by promoting continuous improvement of our system, processes and organisation
 
 
 
 
 
 
 

Values

 
  • Professional Ethics
  • Rigour
  • Respect of the commitments
  • Good working environment
  • Satisfaction of users, employees and other stakeholders
  • Uphold the image and the reputation of our Laboratory and respect the Environment

 
 
 

Stratégy

 
  • To offer users a service that we pride ourselves on, thus helping to achieve the objectives of the LAC context
  • Provide adequate resources and support
  • Motivate and involve all our employees in continuous improvement
  • Standarise internal processes
  • Patient's customised satisfaction
  • Make the Policy available to all relevant stakeholders
 
 
 
 
 
 

Certified Entity

 
Striving for continuous improvement and better quality of services provided, our Laboratory was certified according to the NP EN ISO 9001:2000 standards, on July 26th, 2005.
On July 16th, 2010, our Laboratory was certified according to the NP EN ISO 9001:2008 standards.
On June 22nd, 2017, the Laboratory was certified by NP EN ISO 9001: 2015.